Privacy Policy

At Capstone Behavioral Associates, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect information obtained through our website and related services. Portions of this policy are adapted from the practice's prior privacy policy materials.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Contact our office
• Submit a new patient inquiry
• Request an appointment
• Complete forms on our website
• Communicate with us by phone, email, or text message

Information collected may include:

• Name
• Email address
• Phone number
• Insurance information
• General inquiry details
• Other information you voluntarily provide

We may also collect limited technical information automatically through website usage analytics and cookies.

Website Usage Information

Like many websites, we may collect certain information automatically when you visit our site, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referral sources

This information helps us improve website functionality, performance, and user experience.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance user experience

You may adjust your browser settings to disable cookies; however, some website features may not function properly if cookies are disabled.

How We Use Your Information

We may use collected information to:

• Respond to inquiries and appointment requests
• Provide and improve our services
• Communicate regarding appointments or services
• Maintain website security and functionality
• Analyze website performance and usage trends
• Comply with legal and regulatory obligations

Text Messaging and SMS Communications

If you provide your phone number, you may receive communications related to appointments, scheduling, or practice-related matters.

SMS opt-in information and phone numbers provided for text messaging purposes are not shared with third parties or affiliate companies for marketing purposes.

Standard messaging and data rates may apply depending on your mobile carrier.

HIPAA and Medical Information

Submission of information through this website does not establish a physician-patient relationship and should not be used to communicate urgent or emergency medical concerns.

While we take reasonable precautions to protect information submitted through the website, electronic communication may not always be completely secure.

Please do not submit highly sensitive or urgent medical information through website forms or email.

Third-Party Services

We may use third-party service providers to assist with:

• Website hosting
• Analytics
• Appointment communication
• Technical support

These providers may have limited access to information only as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality protections.

Google Analytics

Our website may use Google Analytics to help us understand how visitors interact with the site. Google Analytics may collect information regarding website usage and visitor behavior.

For more information regarding Google's privacy practices, please visit the Google Privacy Policy.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites and encourage users to review the privacy policies of those sites.

Children's Privacy

Our services and website are not directed toward children under the age of 18. We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Capstone Behavioral Associates
Yardley, PA
Website: Capstone Behavioral Associates